We did one of the walking tours in Naples, Italy, with Daria. Daria was an exceptional host. Starting off she was on-time and approachable, checking what/where we wanted to do. Aligned to the tour description, it was like catching up and exploring a new city with a friend for a few hours. Her general knowledge of the area was paired with an obvious sense of pride and passion for her city. This made all the difference on the tour, and could tell we were being shown the genuine 'hidden gems' by a local. 10/10 would do again to uncover more with her!

Daria was an exceptional host. Starting off she was on-time and approachable, checking what/where we wanted to do. Aligned to the tour description, it was like catching up and exploring a new city with a friend for a few hours. Her general knowledge of the area was paired with an obvious sense of pride and passion for her city. This made all the difference on the tour, and could tell we were being shown the genuine 'hidden gems' by a local. 10/10 would do again to uncover more with her!

City Unscripted provides a tremendously useful service. I will definitely use them again in other cities. And their tour guide Daria was a wonderful tour guide, and amazing resource, and just overall a treasure of a person to meet. I look forward to staying in touch with her and seeing her again when I am back in Italy. I feel so grateful for having met her and had this amazing experience!

I recently traveled to Naples and the surrounding area. On a previous visit to Naples, I found it difficult on my own to find my way through the chaos to see the charm of the city. This time I booked a private tour through City Unscripted in hopes of having a local show me what I would have a hard time finding on my own. I love their process. Before my trip, I received a questionnaire from them about my preferences when traveling, and asking me what sorts of things I wanted to do. It felt very thorough and left me feeling confident I'd have the kind of day I wanted. I heard from my assigned guide, and in our chats she seemed to really understand what I wanted out of the tour. The night before the tour, I got a message from the guide saying she'd injured her foot and wouldn't be able to walk around. She offered options for rescheduling, but my travel plans didn't allow that. The company immediately went to work finding me another guide, and by 9PM I'd been reassigned. I am sure the guide I was originally assigned to was wonderful, and I hope her foot is feeling better. But the guide I ended up with, Daria, was truly one of the best things about my entire trip to Italy. Having just been asked the night before to do the tour, she had clearly gone over my questionnaire responses as carefully as the originally assigned guide. She gave me EXACTLY the day I was hoping for, and really did show me so much of why her city is special. We walked all over the place, and she showed me so many beautiful sites. I have a whole new appreciation for Naples now. But her guidance didn't stop with the tour. She helped me make sure I had a cab to my dinner that night. She also arranged a car to pick me up from the dinner and drive me back to my hotel outside the city. When I was coming back through Naples on my way to Orvieto, she arranged transportation for me, and helped me store my heavier suitcase so I wouldn't have to carry everything with me on this side trip. And when I returned to Naples before flying back to the U.S., she once again arranged a car to pick me up at take me to the airport. And all of the transportation she arranged was at lower rates than anything I'd found on my own. Plus, she continued to check in with me to see if I needed further help or recommendations, and also recommended a restaurant to me for my final meal in Naples. (If you are in Naples, definitely go to Da Danato! What a delicious meal!)