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See why our guests love City Unscripted

How we manage reviews

Reviews only come from those who have purchased via us
The experience and host is reviewed by the guest
Honest reviews are sought and authenticated

17,500+ 5-Star Reviews and Counting

Trusted and recommended by travelers worldwide, including 99% on Google and TripAdvisor.

recommended by 99% of travelers on google
recommended by 99% of travelers on tripadvisor
We don’t make deals with businesses - giving you unbiased and authentic local experiences.
We use multiple review channels to ensure honesty and transparency. 
Most recent reviews
Ian was a fantastic tour guide in Kyoto. We visited the city and the country for the first time with our twelve year old son, and Ian did a fantastic job finding the right pace, connecting the past and the present and kept us focused and engaged for the entire tour. I highly recommend going with Ian on your next tour. Thank you for a fabulous time.
Ipek was extremely knowledgeable, personable, helpful, and accomplished. She created an itinerary based on my desires and time frame, and then accommodated when I realized I had asked for too much in the time I had. We laughed, drank coffee, i learned an amazing amount of history in just a few hours. I would definitely recommend City Unscripted!
Nadia is friendly and easy to connect with. She is open to questions and is quite knowledgable. Her English is excellent and she is full of great suggestions! She even went out of her way and time and met us in our hotel lobby rather than the original meeting point that is 30 min walk for us. Beautiful lady and very helpful!
Engagement of Alice and exposure to food and history of Porto
Great tour with Dennis as my guide, ticked off some local eating places, that had great food. bonus to get a pair of shoes as well. It was a casual laid back tour which suited me.
We enjoy private hosts sharing a city with us. We learn much more than in a big group, and it’s more fun

How we use reviews

Reviews are collected
Reviews are analyzed for customer experience, operational excellence and host satisfaction
Action is taken on developing patterns such as training needed or change
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