Paolina was a great host and very engaging. My young son was the only child on the trip, and she made him feel very welcome. Her enthusiasm for the City of Bologna was evident. We cannot wait to go back for a visit.

Paolina personalized the tour with a lot of history and stories to tie in the surroundings so it all came together. She is also originally from the US, so it was easy to bond with her and understand it all from a different view.

We were told that Milan was a vibrant city, but we didn't fall in love with it until we met Barbara (who is also quite vibrant herself!) She was everything we look for in a guide to a city that we do not know. She absolutely adores Milan and it shows! Her extensive knowledge of the dramatic history of Milan, its frequently changing foreign conquerors, its fluctuating role in Italian politics and religion and in how Italy finally came to become a unified country, and most importantly in how the average citizen’s daily life was often turned upside down, was simply fascinating—and entertaining. There wasn't a single question we asked that Barbara could not quickly answer, summoning extensive details and connections to other pieces of information and history. And we loved how her vivid behind-the-scenes details and anecdotes brought famous historical figures to life for us. She has a warm personality, and is in addition, both fun and funny. She should produce her own show on Netflix!

I arrived in Bologna a couple of hours before my tour. I was overwhelmed by the city and did not understand or connect with it. Within the first fifteen minutes of being with Paolina that all changed. She was warm and welcoming. Her passion and enthusiasm for her beloved Bologna was infectious. Each new place she guided me to was more beautiful and interesting than the last. Each new secret she revealed to me made me love the city a little bit more. I began to appreciate and understand the character of the city and the people who inhabited it. By the end of my three hour tour I felt like I had only scratched the surface of the most beautiful city I had ever seen. I changed my travel plans so that I could return for two more days. This time, I will stay in the historic city center and explore a city that is already familiar to me. I am excited to return and that is entirely because of Paolina. I was interested in having Paolina because of her many positive reviews and was able to request her as a tour guide through City Unscripted. I highly recommend that you do the same! This tour made me realize that I should be booking tours in every new city I visit. I hope my future guides are half as good as Paolina! She even gifted me a little tortellini magnet because of my passion for pasta.