Our team can share recommendations based on the sample itineraries listed in each experience description. Once your host is assigned, they’ll reach out to learn more about your interests and work with you to co-create the perfect plan. Every itinerary is personalized and unique, and there is always room for some spontaneity.
You’ll find your confirmed meeting point details in the confirmation email.
You can update your meeting point up to 24 hours before your experience. If you booked directly on our website, the easiest way is to login to the MyCU portal (top right corner, next to the suitcase icon), open your booking, and click the edit icon to update the meeting point.
Booked through Viator?
Open your booking on Viator, navigate to "How to get there" on the left-hand menu, click "Select pickup point", search for your centrally located hotel, or select the central landmark, and then "Update".
If you booked through a different partner, or need any help at all with changes to your booking call us at +1 (844) 909-2626 or email info@cityunscripted.com
We ask you to complete a short questionnaire (experience personalization form) after booking—it helps us get to know your interests, pace, and preferences so we can match you with the perfect host for your party. Based on the information you share your host can tailor the perfect day. The more detail you share, the better your experience will be!
Most experiences begin around 8:00AM. For evening or night experiences, the latest start times could be around 8:00PM, depending on the experience. If you don't find availability at your desired start time, get in touch with us, we might be able to accommodate your request.
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