How do I confirm my pickup details?

You’ll find your confirmed meeting point details in the confirmation email.

You can update your meeting point up to 24 hours before your experience. If you booked directly on our website, the easiest way is to login to the MyCU portal (top right corner, next to the suitcase icon), open your booking, and click the edit icon to update the meeting point.

Booked through Viator?

Open your booking on Viator, navigate to "How to get there" on the left-hand menu, click "Select pickup point", search for your centrally located hotel, or select the central landmark, and then "Update".

If you booked through a different partner, or need any help at all with changes to your booking call us at +1 (844) 909-2626 or email info@cityunscripted.com

Authentic city experiences • Expertly created • Always locally hosted • Tailored to you

Filter