How It Works

FAQs

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How it works See more

Find an experience you love

Browse our experiences & choose one that excites you.

Tell us what you love

Fill in a short questionnaire on your interests, pace & preferred meeting point.

We match your ideal host

Using your answers to pair you with the perfect local host.

Meet & explore

Your host will get in touch before the day, to enjoy an experience shaped around you.

How it works

Is this a traditional tour or something different?

This isn’t a traditional tour with a fixed script. It’s a fully personalized day shaped around your interests, whether it’s culture, history, neighborhoods, or hidden local spots. Your host is a knowledgeable local, more like a friend showing you their city. It’s flexible, one-on-one, and tailored entirely to you.

Can I request a specific host?

You can request a host, but since most hosts have other commitments, we can't guarantee they'll be available. However, we carefully match you with a host based on your interests and preferences, making it feel like exploring with a friend rather than a stranger.

What makes City Unscripted different?

We don’t do generic tours. Every experience is crafted around you, ensuring a unique, personal, and authentic way to explore the city. You won’t just see the sights—you’ll connect with the people and stories that bring the city to life.

What happens if the weather is bad?

Your experience will still go ahead, and your host will adapt the day to suit the conditions. One of the great things about City Unscripted is that no two experiences are the same, and your host knows the city well enough to find great “rainy day” alternatives.

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★★★★★

Rosemary

25 April 2026

Insights into life in HK past and present.

★★★★★

Kerstin

25 April 2026

Nisa was fabulous. She perfectly understood our wishes, ajusted the tour short notice due to an injury on my side and her knowledge of the city is great. Nisa is a lovely and lively person. We had a fantastic time and the best guide possible. Highly recommended!

★★★★★

Ian

25 April 2026

Regene was the perfect guide - friendly and informative - showed us a good mix of tourist sites and off the beaten track locations - saw and did things that we would not have done on our own - the very reason for using a guide rather than self-guided. Really enjoyed our time with Regene and would not hesitate to recommend

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