How It Works

FAQs

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How it works See more

Find an experience you love

Browse our experiences & choose one that excites you.

Tell us what you love

Fill in a short questionnaire on your interests, pace & preferred meeting point.

We match your ideal host

Using your answers to pair you with the perfect local host.

Meet & explore

Your host will get in touch before the day, to enjoy an experience shaped around you.

How it works

Is this a traditional tour or something different?

This isn’t a traditional tour with a fixed script. It’s a fully personalized day shaped around your interests, whether it’s culture, history, neighborhoods, or hidden local spots. Your host is a knowledgeable local, more like a friend showing you their city. It’s flexible, one-on-one, and tailored entirely to you.

Can I request a specific host?

You can request a host, but since most hosts have other commitments, we can't guarantee they'll be available. However, we carefully match you with a host based on your interests and preferences, making it feel like exploring with a friend rather than a stranger.

What makes City Unscripted different?

We don’t do generic tours. Every experience is crafted around you, ensuring a unique, personal, and authentic way to explore the city. You won’t just see the sights—you’ll connect with the people and stories that bring the city to life.

What happens if the weather is bad?

Your experience will still go ahead, and your host will adapt the day to suit the conditions. One of the great things about City Unscripted is that no two experiences are the same, and your host knows the city well enough to find great “rainy day” alternatives.

More FAQs

★★★★★

Greg

5 April 2026

Abe was knowledgable, engaging, and generally informative.

★★★★★

Valerie

5 April 2026

Shino was very patient and personable. Her English was excellent, and she seems to enjoy herself.

★★★★★

Margot

5 April 2026

Guilia was so accommodating and provided a great mix of history and living in bologna now. She was very happy to answer all our questions . Highly recommend

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