Austen was friendly and funny. He was able to answer all of our questions.
Very knowledgeable was familiar with all the architecture and culture of the area. Excellent
understanding of the history of Italy.
Paolina Jacobi was the best, friendly, thoughtful preparation, knowledgeable, thorough. We covered a lot of sites yet didn’t rush. We also got the behind scenes tour! Our conversation was wonderful. Also, as one stating to learn Italian, Paolina, was able to help me translate between English and Italian. Paolina è stata la migliore!