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Why 32,318 Travelers Rated Us 5 Stars

Across Google, Tripadvisor, and other travel platforms, travelers share why City Unscripted is the best way to experience a city with a local.

Reviews

Real Reviews,
From Real Travelers

Amy, Oct 2026

We only had a couple of days in Tokyo, so we wanted to make our time count. This is where our guide Kay came in. We took a one day tour. Kay helped us have an unforgettable experience. He knew about the history of Japan, the temples and shrines, and helped us navigate around the Asakusa area. We would definitely recommend Kay.

Tina, Oct 2026

Taku was an exceptional guide. He spoke very good English and went over and above to accommodate my family of five adults. He showed us his favorite secret spots as well as including the itinerary items that we had picked out. Highly recommend Taku as a tour guide in Kyoto/Osaka

Hugh, Sep 2026

Myself and my wife had a half-day private walking tour with City Unscripted, hosted by the excellent Mr. Scott North. I would not normally leave a review, either good or bad, but I felt Scott’s knowledge, enthusiasm and friendly manner really deserved a mention. Scott was very informative without overwhelming us with information, and his knowledge of the city and its history was clear throughout the tour. He was also very approachable and happy to answer our questions, which made the experience feel relaxed and personal rather than like a standard guide or someone just doing their job. We thoroughly enjoyed our time with Scott and came away having learned a great deal while also seeing the city from a more local perspective. He was a pleasure to spend the morning with and we would have no hesitation in recommending him to others. If you are going to book a walking tour in Kyoto you wouldn't go wrong asking for Scott. Thank you Scott, for making our visit such an enjoyable one.

Liliana, Sep 2026

Kay Arakawa was our tour guide to take us from Tokyo to Kamakura. It was a 9-5 pm tour. We had so much fun visiting all the main areas and learning about them. He pointed out important information, that otherwise we would missed. Kay is fun, knowledgeable all thing Kamakura, relaxed and a great tour guide. If you want to focus on enjoying the scenery, Kay will take you to all the places you don’t want to miss in Kamakura.

Julia, Sep 2026

We had an absolutely wonderful tour in Japan with Kay. It was the perfect mix of everything we had hoped for. Step by step, we learned about Japan’s history while visiting different places around the city. We wandered through local markets and tried all kinds of little local specialties. We definitely wouldn’t have noticed or tried many of them on our own, so it was great that Kay introduced us to them. It gave us a much deeper insight into the local culture and everyday life. The whole experience felt like visiting a good friend who was showing us around their city. We visited not only shrines, temples, and markets, but also some beautiful traditional gardens. The tour was very relaxed, so we were able to learn a lot while also simply enjoying the atmosphere and taking everything in. It was a very interactive tour and the perfect combination of interesting historical information and authentic cultural experiences — from trying delicious local food to learning about traditions and getting little glimpses into everyday Japanese life. We would absolutely recommend this tour to anyone visiting Japan!

Regina, Sep 2026

We had a fantastic private tour of Edinburgh with Colin. He was personable, entertaining, and incredibly knowledgeable, with a wonderful sense of humor. He took the time to learn about our interests and tailored the tour especially for us, combining Edinburgh’s fascinating history with medical history, and many hidden places we never would have discovered on our own. Colin showed us quiet closes, secluded gardens, and lesser-known corners of the city, explaining the history and stories behind each one. His passion for Edinburgh was obvious, and his storytelling made the city’s history come alive. The tour never felt rushed or scripted—it felt personal, engaging, and truly unique. This was one of the highlights of our entire vacation. We would highly recommend Colin to anyone who wants to experience Edinburgh beyond the usual tourist attractions.

Tony, Sep 2026

Our tour with Tonya went beyond our expectations! She explained everything we were seeing while being personal. She took us to many places while explaining the history or value of each place. I highly recommend Tonya as a walking guide.

Jose, Aug 2026

José Luis a great guide. Very professional! We had a grate time with him.

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Find Reviews That Matter To You

Patricia was great! Very knowledgeable, pleasant, gentle and ready to help, assist and answer any questions from me (even after the tour!) She showed me things about Madrid other than the traditional that most tourists probably know. I loved her tour.

F
Felipe 13 October 2026
Madrid

Jonathan provided us an excellent tour, covering the history of the city, especially the university, the major architectural attractions in Piazza Maggiore, and lots of information on the cuisine and culinary scene in Bologna. It was the perfect overview for first-time visitors.

R
Richard 13 October 2026
Bologna

The weather at the original meeting time was torrential rain. Roberto took the initiative and set the meeting time back 1 hour. His communication throughout was excellent and pro-active. We enjoyed our first street experience of Naples enormously. Roberto set the atmosphere and ambience of local life with a background of history and contemporary food & drink. We would definitely book with Roberto for any future visits and would not drive afterwards to enjoy all of the local delicacies and beverages.

R
Robert 13 October 2026
Naples

This was an amazing way to explore the main must-visit areas of Hong Kong's Central Island. Lary was a fantastic tour guide with lots of great stories and background history to share about all the areas we visited. He took sufficient time to show us around at our leisure and finished up the tour with an authentic Kowloon street restaurant meal. Topped off with a dessert at a Michelin star rated dessert place. Highest marks for this tour and Lary.

B
Bas 13 October 2026
Hong Kong

Naveen was very knowledgeable and told me stories that made my trip so memorable. He was excellent. He changed it up when necessary which customized my experience.

D
Dayle 13 October 2026
Munich

Thanks Benny for sharing your city with us, we had a great time & a good way to spend a day stop over.

G
Gail 13 October 2026
Hong Kong

Claudia was an excellent tour guide! She was very knowledgeable and knew Mexico City very well. She had a great attitude, was friendly, and made everyone feel welcome. I especially appreciated how she explained the culture, traditions, and history of Mexico City in such an interesting and engaging way. You can tell she truly loves what she does and takes pride in sharing the beauty of her city with others. I highly recommend Claudia to anyone visiting Mexico City. Thank you, Claudia, for such a great experience!

D
David 13 October 2026
Mexico City

My husband and I are just completing our first trip to Japan and we’ve had many wonderful experiences! Our private tour through the Gion district of Kyoto was one of the highlights, thanks in great part to our wonderful guide, PAM! She was exceptional: friendly, knowledgeable, passionate, patient, and quick to help us with ALL our needs, even those that had nothing to do with our tour… Pam did more than show us the sights: she explained their history and cultural significance. She discussed modern life and current customs. She took us through lively AND quiet sections of GION so we could get a true sense of the area’s beauty. But most of all, Pam was concerned about us PERSONALLY… She wanted us to feel comfortable, so she periodically asked if the pace was good, if we needed to stop or get some refreshments, etc. She also tailored the tour to our interest in Japanese handicrafts; we were able to purchase several special gifts because Pam knew the BEST shops for what we were looking for…Pam also helped us prepare for two other tours by taking us to their meeting places - this was INVALUABLE because we found it difficult to navigate Gion addresses on our own… She also called us a taxi and invited us to contact her if we needed ANYTHING else while we were in Japan. Ben and I cannot praise or thank her enough for all her attention to detail! We highly recommend this tour, but we ESPECIALLY recommend that you take it with PAM!!!!

M
Mayra 12 October 2026
Kyoto

Guests and Hosts Stories In Their Own Words

Why our guests loved their experiences and why our hosts love creating them

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City Unscripted

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