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Why 31,285 Travelers Rated Us 5 Stars

Across Google, Tripadvisor, and other travel platforms, travelers share why City Unscripted is the best way to experience a city with a local.

Reviews

Real Reviews,
From Real Travelers

Vicky Chan, Jul 2026

I had the most wonderful experience in Madrid, all thanks to Pedro! From the very beginning, he was incredibly helpful with the pre-tour planning and went above and beyond to accommodate our requests and preferences. Pedro has a remarkable ability to bring Madrid's history to life, seamlessly blending fascinating historical insights with his extensive knowledge of architecture. He was engaging, personable, funny, and an excellent communicator throughout the tour, making the experience both informative and enjoyable. His passion for the city was evident in every aspect of the walk. To top it all off, Pedro surprised us at the end with some delicious local treats, which was such a thoughtful and memorable touch. This was truly one of the highlights of our visit to Madrid, and we cannot recommend Pedro highly enough. If you're looking for an authentic, insightful, and enjoyable experience, look no further!

Nickolas W Conroy, Jun 2026

Can't say enough about how great our experience with City Unscripted was in Kanazawa. Our tour guide Sho reached out ahead of time via e-mail and we connected via WhatsApp as well. We were able to customize our experience around the sites we were most interested in. We were also able to communicate easily on meeting location and arrival. We were able to easily find the meeting location and start our tour. Sho was very knowledgeable and happy to answer and all of our questions. The length of our tour was just perfect. We even squeezed in some extra sites with our extra time. It was nice when entering sites with an admission fee to have the private guide to assist with what tickets to purchase and facilitate the purchase. During our tour Sho did a great job of taking photos of us on our tour which he sent to us via WhatsApp after the tour. With it being a private tour we didn't have to worry too much about crowd sizes as it was just the 2 of us with Sho. It made it easy to navigate together and hear what Sho had to say. Fully recommend booking private tours through City Unscripted. We will certainly be checking them out first on future trips to see if they offer their services.

Maureen Lyons-Brennan, Feb 2026

Darren was an absolute joy. He was so knowledgeable of the Manchester music scene and took us to all the places on my bucket list. His anecdotes were very entertaining as was his understanding of the city’s history. I feel like we made a new friend.

Lauren Tredinnick, Jul 2026

Our tour with Jose in Dublin, Ireland could not have been any better. Jose was so kind, full of details and knowledge, considerate of our needs, and so much fun! He gave us the perfect tour with a lot of inside information! Thank you, Jose, for an amazing introduction to this fascinating city! You can’t ask for a better guide! We hit the jack pot!!!

Kelley Jensen, Jul 2025

We have the best tour guides all over Japan. They were all very friendly and all fabulous. Rei in Himeji was exceptional. Helpful. Planned and booked a fantastic lunch and had extra little videos to show us at assorted locations. She was perfection. She arranged our tour such that we would get to each of the different locations with less crowds, and in the least hot part of the day. She took us to locations that other people might’ve bypassed. Marie in Tokyo was SO COOL! She was knowledgeable and friendly and amazing! She had a lot of knowledge about the city and really got along with my daughter when they realize they shared an interest in the same music. We Have a great time with her. Eugene, and Kyoto was wonderful. We opted for the night tour, so even though a lot of the shrines were closed, we got to see them just not enter them, which was OK because we didn’t need to enter every single shrine in Kyoto. He told us all about Guyon and the history and the architecture And what they do to the cedar on the buildings. He told us the history of the place he told us some pop culture about the place. And he took us to an incredible Ramen place. He also took us in and around the different areas where there were less crowds, but more beauties than We even expected. In Osaka,, Kanna Took us on a food tour that was exceptional. She also managed to get us a tea room excursion after our event because a friend she had in town. Everything we tried to book was sold out, and she made one phone call and we were in by 4:30. she was incredibly funny, very helpful and oh my gosh, the food in Osaka! I can’t even. Our final Tori, Nora, with the peaceful, playful deer, ha ha, was really wonderful. Our tour guide, Eugene was fantastic. He took us first, up to the top of the building so we can see the whole city. He then took us in and around and through all of the most important parts of Nora. And he was wonderful to talk to you. Thank you so much for your incredible staff and all of your incredible tours.

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See What Guests Are Saying

Find Reviews That Matter To You

I had an excellent 6 hour city walking tour with Alfred . Alfred is very knowledgeable , thoughtful and kind . I really had such a great Time . Highly recommended.,

T
Torsten
Hong Kong

Lilia was very knowledgeable and personable. We had wonderful time touring Edinburgh and learning about Scottish history. I would highly recommend her.

N
Navpriya
Edinburgh

If there was a way to score Tim more than 10 out of 10, then we would! Tim was knowledgeable, engaging and really tailored the tour to us. We came away feeling like we knew Hamburg better than we could possibly have done without a guide. We will never visit a new city again without a guide. Tim has set the benchmark for all future hosts: genuinely brilliant. Thank you Tim.

V
Victoria
Hamburg

Becky’s tasting recommendations and stories.

K
Kathleen
London

We wanted a relatively simple 2 hour tour that provides some insights into Hong Kong history and local sights/ living and Regene provided exactly that, adapting to our pace to the warm weather and our 2 teenagers

X
Xavier
Hong Kong

Great tour! Colin was amazing!

M
Maria
Singapore

Our guide was delightful and informative!

M
Mike
Milan

Stella was very accommodating and modified our tour at my request because of the heat. She is extremely knowledgeable and took us around Siena, giving little insights into this beautiful city. She is polite and friendly and I highly recommend her tours.

K
Kirsty
Siena

Guests and Hosts Stories In Their Own Words

Why our guests loved their experiences and why our hosts love creating them

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City Unscripted

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