Ask a Local:
Palermo Trip Planning Video Call
Discover serene gardens, tucked-away teahouses, and quiet alleyways with a local host who crafts the perfect day just for you
How It Works
Step by step of our video calls
1
Tell us what you're looking for
After booking, fill out a quick personalization form to let your host know your interests, style, and needs.
2
Hop on your video call
Get live, tailored recommendations and ask your burning questions directly to your host.
3
Receive your customized plan
Your host will send a summary of your conversation, with links, tips, and local suggestions, so you can travel confidently
Why Video Call With a Local Before Your Trip?
Fully Personalized Advice
Get recommendations crafted exclusively for your tastes, interests, and plans—no generic tips.
Maximize Every Moment
Quickly pinpoint must-dos and safely skip overrated spots. Don’t waste precious vacation time.
Travel Stress-Free
Sort out neighborhoods, transport, local etiquette, and logistics upfront. Arrive confident and prepared.
Authentic Insider Knowledge
Unlock hidden gems and unique local insights you won’t find in guidebooks or online forums.
Easy & Convenient
Plan comfortably from home, at a time that suits you. Ask your questions, get answers immediately.
Why guests love exploring with us
FAQs
Your questions, answered
What is the Trip Planning Video Call?
It’s a one-on-one session with a local host who knows the city inside out. It’s a chance to get personalized advice, ask questions, and start shaping your trip before you arrive.
How does the session work?
The session takes place on Zoom in a relaxed, conversational format. You’ll receive your link and all the details you need via email beforehand, so you can simply join and connect with your host.
Who will I be speaking with during the call?
You’ll be matched with a local host who fits your travel style and interests. They’ll bring their personal knowledge, tips, and recommendations to help shape your trip.
What makes City Unscripted different from other travel planning services?
Everything we do is personal. Instead of fixed itineraries or generic advice, your host tailors suggestions around you—your interests, pace, and what you want to get out of your trip.
How does personalization work?
After booking, you’ll receive a short questionnaire where you can share your interests, travel style, and any must-see spots. Based on that, we’ll match you with a local host who’ll reach out to plan your personalized itinerary.
What if I don’t know what I want to explore yet?
That’s absolutely fine! Your host will help you figure it out during the call, suggesting ideas and options based on what you enjoy.
Can I request specific places, interests, or experiences?
Yes! You can share any must-see places, interests, or ideas in advance or during the call, and your host will help you build a plan around them.
Is this suitable for first-time visitors or returning travelers?
It’s ideal for both. If it’s your first time, your host can help you understand the city, plan your days, and avoid common pitfalls. If you’ve been before, they’ll go deeper—helping you discover new areas, refine your plans, or experience the city from a more local perspective.
Is the call scheduled in my time zone or the host’s?
The call is scheduled in your time zone, so you can choose a time that works best for you.
How long is the session?
You can choose between 30, 60, or 90 minutes, depending on how much you’d like to cover. Most guests opt for 60-90 minutes to have enough time for a relaxed, in-depth conversation with their host.
When will I receive the Zoom link?
You’ll receive your Zoom link as soon as you’ve been matched with a host, along with all the details you need to join your session.
Can I join the call from my phone or tablet?
Yes, you can join from your phone, tablet, laptop, or desktop—whatever is most convenient for you.
Can I reschedule or cancel my session? What is the policy?
Yes, you can reschedule or cancel your session up to 24 hours in advance, just get in touch with us at info@cityunscripted.com.
What should I do if I have technical issues joining the call?
If you run into any issues, try reconnecting or switching devices. If you’re still having trouble, contact us at info@cityunscripted.com and we’ll help you get back on track as quickly as possible.
Can I follow up with additional questions after the session?
If you have a few follow-up questions, feel free to reach out at info@cityunscripted.com—we’ll do our best to assist.
Can I book an in-person experience with the same host after my call?
Yes! If your host is available, we’ll do our best to match you with them for a private experience.
