Trip Planning Video Call
Ask a Local:

Lecce Trip Planning Video Call

30-90 minutes English
5 (86)
100% Personalized

Discover serene gardens, tucked-away teahouses, and quiet alleyways with a local host who crafts the perfect day just for you

How It Works

Step by step of our video calls

1

Tell us what you're looking for

After booking, fill out a quick personalization form to let your host know your interests, style, and needs.

2

Hop on your video call

Get live, tailored recommendations and ask your burning questions directly to your host.

3

Receive your customized plan

Your host will send a summary of your conversation, with links, tips, and local suggestions, so you can travel confidently

Why Video Call With a Local Before Your Trip?

Fully Personalized Advice

Get recommendations crafted exclusively for your tastes, interests, and plans—no generic tips.

Maximize Every Moment

Quickly pinpoint must-dos and safely skip overrated spots. Don’t waste precious vacation time.

Travel Stress-Free

Sort out neighborhoods, transport, local etiquette, and logistics upfront. Arrive confident and prepared.

Authentic Insider Knowledge

Unlock hidden gems and unique local insights you won’t find in guidebooks or online forums.

Easy & Convenient

Plan comfortably from home, at a time that suits you. Ask your questions, get answers immediately.

Why guests love exploring with us

M
Michael 11 February 2026

Wonderful, backstreet tour, including small churches, local shops, Roman ruins, and a taste of the Olympics. Simon was perfect!

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J
Jeffrey 11 February 2026

What a terrific tour. Great communications throughout. Our guide knows history and

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M
Michael 11 February 2026

Wonderful behind the scenes tour including back streets, local history, stops at local shops and a taste of the Olympics. Simon was perfect! Great communication well in advance!

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V
Victoria 8 February 2026

If you are looking for the perfect introduction to Naples, look no further than a walking tour with Donatella. Our family of three (including a 12-year-old) began our two-week Italian holiday with her 3-hour "Centro Storico" tour, and it was the best decision we could have made. Donatella met us promptly at our hotel in Piazza Bellini and led us through the heart of the city. Strolling down Via Dei Tribunali and the iconic Spaccanapoli was a sensory delight—everything you imagine Naples to be, from the colorful laundry fluttering overhead to the incredible aromas of local cuisine. We visited the historic San Lorenzo Maggiore and the stunning Santa Chiara, where we were even lucky enough to catch a glimpse of a beautiful bride arriving for her wedding! We finished the tour taking in the grandeur of Galleria Umberto and Piazza del Plebiscito. What truly set this tour apart, however, was Donatella herself. Having just arrived from California the day before, my husband and son were struggling with major jet lag and were, admittedly, a bit disengaged at first. Donatella was incredibly gracious and patient. She went above and beyond to connect with my tween, and once they discovered their mutual love for Pokémon and video games, the energy completely shifted! Seeing my son open up and engage with the city was a highlight for me. Donatella is deeply knowledgeable and fiercely proud of the Campania region. Since we visited around Christmas, she shared fascinating insights into local holiday traditions that we never would have learned otherwise. She was a massive part of our Naples story, and I cannot recommend her highly enough. If you want a guide with heart, expertise, and the "cool factor" to win over a teenager, Donatella is the one!

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D
Douglas 7 February 2026

Silvia designed a nice tour based on our interests. She is charming and knowledgeable. Adapted to closures and crowds related to the Olympics.

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A
Anthony 7 February 2026

Simona was great! So lovely! Thank you!!!

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D
Douglas 6 February 2026

Silvia is charming and knowledgeable. We appreciated that she met us at our hotel.

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P
Paul 6 February 2026

Donatella was magnificent. Patient knowledgeable and lovely to spend an afternoon with.

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FAQs

Your questions, answered

What is the Trip Planning Video Call?

It’s a one-on-one session with a local host who knows the city inside out. It’s a chance to get personalized advice, ask questions, and start shaping your trip before you arrive.

How does the session work?

The session takes place on Zoom in a relaxed, conversational format. You’ll receive your link and all the details you need via email beforehand, so you can simply join and connect with your host.

Who will I be speaking with during the call?

You’ll be matched with a local host who fits your travel style and interests. They’ll bring their personal knowledge, tips, and recommendations to help shape your trip.

What makes City Unscripted different from other travel planning services?

Everything we do is personal. Instead of fixed itineraries or generic advice, your host tailors suggestions around you—your interests, pace, and what you want to get out of your trip.

How does personalization work?

After booking, you’ll receive a short questionnaire where you can share your interests, travel style, and any must-see spots. Based on that, we’ll match you with a local host who’ll reach out to plan your personalized itinerary.

What if I don’t know what I want to explore yet?

That’s absolutely fine! Your host will help you figure it out during the call, suggesting ideas and options based on what you enjoy.

Can I request specific places, interests, or experiences?

Yes! You can share any must-see places, interests, or ideas in advance or during the call, and your host will help you build a plan around them.

Is this suitable for first-time visitors or returning travelers?

It’s ideal for both. If it’s your first time, your host can help you understand the city, plan your days, and avoid common pitfalls. If you’ve been before, they’ll go deeper—helping you discover new areas, refine your plans, or experience the city from a more local perspective.

Is the call scheduled in my time zone or the host’s?

The call is scheduled in your time zone, so you can choose a time that works best for you.

How long is the session?

You can choose between 30, 60, or 90 minutes, depending on how much you’d like to cover. Most guests opt for 60-90 minutes to have enough time for a relaxed, in-depth conversation with their host.

When will I receive the Zoom link?

You’ll receive your Zoom link as soon as you’ve been matched with a host, along with all the details you need to join your session.

Can I join the call from my phone or tablet?

Yes, you can join from your phone, tablet, laptop, or desktop—whatever is most convenient for you.

Can I reschedule or cancel my session? What is the policy?

Yes, you can reschedule or cancel your session up to 24 hours in advance, just get in touch with us at info@cityunscripted.com.

What should I do if I have technical issues joining the call?

If you run into any issues, try reconnecting or switching devices. If you’re still having trouble, contact us at info@cityunscripted.com and we’ll help you get back on track as quickly as possible.

Can I follow up with additional questions after the session?

If you have a few follow-up questions, feel free to reach out at info@cityunscripted.com—we’ll do our best to assist.

Can I book an in-person experience with the same host after my call?

Yes! If your host is available, we’ll do our best to match you with them for a private experience.

City Unscripted

One chat. A better trip.

Whether you’re a planner or a wanderer, your local host can help you feel confident, prepared, and ready to discover more. Start Booking with us