How It Works

Step by step of our video calls

Tell us what you're looking for

After booking, fill out a quick questionnaire to let your host know your interests, style, and needs.

Hop on your video call

Get live, tailored recommendations and ask your burning questions directly to your host.

Receive your customized plan

Your host will send a summary of your conversation, with links, tips, and local suggestions, so you can travel confidently

Why Video Call With a Local Before Your Trip?

Fully Personalized Advice

Get recommendations crafted exclusively for your tastes, interests, and plans—no generic tips.

Maximize Every Moment

Quickly pinpoint must-dos and safely skip overrated spots. Don’t waste precious vacation time.

Travel Stress-Free

Sort out neighborhoods, transport, local etiquette, and logistics upfront. Arrive confident and prepared.

Authentic Insider Knowledge

Unlock hidden gems and unique local insights you won’t find in guidebooks or online forums.

Easy & Convenient

Plan comfortably from home, at a time that suits you. Ask your questions, get answers immediately.

Why guests love exploring with us

Dee 14 April 2025

Neil just alleviated all my anxiety about my short day in Oslo, by providing an excellent itinerary with myriad options. He is so friendly and knowledgeable, and I am booking him right now!

Anshuman 12 May 2024

Knows precise details about routes and directions and transportation Deep knowledge about tours and types of tours and what they have to offer

Richard 29 August 2023

Looking forward to having Gianmarco as our guide for our visit.

Montgomery 16 February 2023

When I logged on for the Zoom meeting, Marco was already there. We chatted about Milan, Lake Como, and even the Cinque Terre. He knew about transportation, food, what to see, and what to skip. He is excited about sharing a city he clearly loves. He is a pleasant young man and I am giving him 5 stars out of 5.

Montgomery 4 February 2023

Nadia and I connected right on time via Zoom. She answered all of my questions and suggested things to see and do that I would have missed. I really enjoyed our time together. She is great!

Jonathan 14 June 2022

Hello, people!! It was really good for me to talk to Jonathan and his wife. I was able to give them ideas to visit Hamburg according to their life style for their 2 days in Hamburg. I also mentioned prices and places to visit according to Hamburg events. They said they were satisfied with our conversation and that I provided even more than they expected. That’s amazing, Im happy to make our clients appreciate and indicate our services. I hope they book also these 2 days plan with us. Thank you so much and if I can help with something else, please, let me know. Best regards, Aline Antonioli

Fabian 9 February 2022

I can highly recommend City Unscripted, especially Vanessa. She helped me arranging my engagement. We had a Zoom call some days prior to my arrival. Vanessa was very passioned in supporting my plans and made use of her local network. A day, I will never forget.

Junna 29 March 2022

I did a video call with Cerit to ask questions and get tips about my upcoming trip to Istanbul and it was great! Now I am confident about booking accommodation in the right area and I have a great list of things to do and most importantly, places to eat! I will never travel again without doing one of these video calls

One chat. A better trip.

Whether you’re a planner or a wanderer, your local host can help you feel confident, prepared, and ready to discover more. Start Booking with us

★★★★★

Krista

21 April 2026

Imagine that you found out that a friend had moved to Nagasaki and invited you to stay the day with her. That was our experience with Moe. She was so charming and took us around the city just like I imagine a friend would. She knew about a charming local lunch spot, local legends, and stories about all the places we wanted to visit. We went to every place on our bucket list and we didn’t feel rushed at all. I highly recommend the tour guide and tour company. They were very accommodating and I never felt any doubt about our experience.

Nicole

If you are looking for a way to see Tokyo that goes beyond the typical tourist paths, look no further than a private tour with Horiko. From start to finish, the experience was absolutely seamless. Horiko is incredibly knowledgeable, sharing fascinating historical insights and local stories that you simply won't find in a guidebook. Her passion for the city is infectious, and she has a wonderful talent for tailoring the pace and focus of the tour to exactly what we were interested in. What truly set this tour apart was Horiko’s warmth and attention to detail. She navigated the bustling city with ease, taking us to hidden gems and peaceful corners we never would have discovered on our own. It felt less like a formal tour and more like exploring the city with a very well-informed friend

Ricardo

20 April 2026

Five stars are simply not enough for the extraordinary tour experience we had in Istanbul! We were on a long layover and decided to make the most of our time in this legendary city. When our flight delays caused us to arrive late for our appointment, she handled the situation with complete grace and professionalism, adjusting the itinerary without missing a beat. Right away, we knew we were in excellent hands. Her depth of knowledge about Istanbul was impressive, but what truly set her apart was her ability to read her audience. She quickly gauged what we already knew and built upon it, enriching our existing understanding of the city's iconic sites rather than simply repeating facts we had already encountered. Every explanation felt crafted specifically for us — engaging, layered, and deeply insightful.

Split Trip Planning Video Call