City Essentials

Santiago Your Way: A Personalized 2-Hour Experience

2 hours English

A relaxed two-hour introduction to Santiago—get your bearings, discover local spots, and start exploring with confidence.

Luis

Cesar

Match with one of our local hosts

Be matched with a host based on your interests and preferences, to tailor your perfect day.

100% Flexible: Adapt in real time

Your host will fine-tune the experience in real time to match your mood.

Experience Overview

Time:

2 hours

What to expect:

Fully tailored to your preferences

Language:

Hosted in English (Other languages may be requested)

Transport Mode:

Walking experience (May use public transport for longer distances)

Sustainability:

Eco-friendly & local (Supports local businesses and low-impact travel)

Meeting point:

Plaza de Armas Tourist Office, Pl. de Armas 989, 8320096 Santiago, Región Metropolitana, Chile

Cancellation:

Free cancellation up to 24 hours before the experience

What’s Included:

Private experience shaped around your interests and pace

Pre-experience questionnaire to personalize your time together

A knowledgeable host who’s passionate about their city

Flexible route and pacing, adjusted as you go

What’s Excluded:

Food, drinks, and shopping expenses

Transport fares or attraction entry fees

Gratuities (optional)

What makes it special

Start your time in Santiago with a local host who helps you understand the city’s rhythm. Discover everyday streets, scenic views, and practical tips to explore with ease.

Key Highlights:

A relaxed introduction to Santiago shaped around your interests.
Get oriented quickly and understand how the city is laid out.
Discover neighborhoods near your stay and where to explore more
Pick up insider tips on food, culture, and local favorites.
Ask anything, from safety tips to navigating the city with ease.
Enjoy a flexible experience that adapts naturally to your curiosity.

Here’s what travelers think of our experiences worldwide

Claudia 30 March 2026

Had an amazing tour last week with Isabel—truly one of the best experiences I’ve had. She reached out in advance to understand exactly what I was looking for and came fully prepared, tailoring the entire experience to my interests. What really made the tour stand out was her depth of knowledge. She shared so many tips and fascinating facts that you wouldn’t find in a typical guidebook, making everything feel unique and personal. She also went the extra mile with a wonderful surprise: we had the opportunity to go up the clock tower, enjoy an incredible view of Plaza de Armas, and learn about the history behind the clock—such a special and memorable moment. The tour was a perfect mix of history and experiences—we visited museums, rode the Teleférico, and ended the day tasting one of Chile’s most iconic drinks, Mote con huesillo! Highly recommend Isabel if you’re looking for a thoughtful, personalized, and truly memorable tour.

Jason 23 March 2026

Gabi was absolutely phenomenal—both as a guide and as a person. From the very beginning, she was engaging, communicative, and exceptionally knowledgeable, providing thoughtful context and rich detail that truly brought the city to life. What stood out most was her ability to balance professionalism with genuine warmth—she was personable, humble, and deeply attentive to our interests, tailoring the experience in a way that felt both intentional and authentic. As first-time visitors, we greatly appreciated how she guided us seamlessly through the city, not only highlighting key sights and sounds but also offering meaningful recommendations that enhanced our overall experience. Her passion for what she does was evident throughout, and it made the tour both memorable and impactful. Gabi was truly a delight, and it is clear that City Unscripted is fortunate to have her as part of their team.

David 20 February 2026

Fantastic tour of Santiago

Jodie 14 February 2026

I felt like we connected with Isabel almost instantly, she really is warm and welcoming with useful information at every point. She is extremely knowledgeable and so far all her recommendations have been spot on. She gives the personal touch which was well appreciated.

Paul 10 February 2026

Great!!

Nick 21 January 2026

Isabel was fantastic! Her knowledge, engagement and passion were all phenomenal. Thank you Isabel!

Here’s what your experience could look like

These are just suggestions from our hosts to inspire your day. Your host will tailor the experience to suit your interests and tastes

Meeting point

Plaza de Armas Tourist Office, Pl. de Armas 989, 8320096 Santiago, Región Metropolitana, Chile

Optional pickup on foot from your accommodation

Begin somewhere that suits you best

Santiago Your Way: A Personalized 2-Hour Experience

Meet your host at your accommodation or a central landmark. Chat through your interests while getting a feel for Santiago’s layout and how to explore it with confidence.

Neighborhood Streets & Daily Life

A first glimpse into Santiago’s rhythm

Walk through local streets where cafés, markets, and daily life unfold. Your host shares how different areas of the city connect and what gives them their character.

A Landmark Square or Historic Area

A place that brings the city into focus

Pause at a well-known square or historic setting—perhaps a central plaza or civic space. Hear how Santiago’s history and culture shape what you see today.

A Park or Open Space

Where the city slows down

Stroll through a green space or open area where locals gather to relax. Take in views of the surrounding hills and notice how nature blends into the city.

A Local Café Stop

A moment to pause and connect

Stop for a coffee or refreshment at a relaxed local spot. Chat, ask questions, and get tailored recommendations on what to see, eat, and explore next.

A Hidden Corner or Unexpected Discovery

A place you might never have found on your own

Before parting, your host shares a tucked-away street, quiet courtyard, or lesser-known viewpoint nearby. A small but memorable glimpse into Santiago’s hidden side.

Real Stories, Real Connections

Enjoying a sunny stroll by the ornate fountain in Santiago.

Enjoying a peaceful moment in Santiago's lush park shade.

Basking in Santiago's history outside a grand museum entrance.

Admiring intricate medieval art in a quiet Santiago gallery.

Admiring the quirky design of a classic microcar in Santiago.

Basking in the grand architecture of Santiago's classical art academy.

Sharing a smile in front of Santiago's historic architecture.

City strolls and bright conversations

A colorful embrace against iconic tiles

Relaxing on the water with friends

Balcony views and happy family vibes

Exploring grand architecture together

Tasting local flavors, one bite at a time

Capturing memories inside a stunning landmark

Immersed in Mexico’s Colorful Fiesta Spirit

Laughs on the move

Exploring Mexico City’s Bustling Streets with New Friends

Sun-Soaked Stroll Through Historic Streets

Capturing Moments by the Iconic Talavera Tiles

Toasting to Authentic Cantina Vibes

Santiago

Good Company, Great Tacos, and Cold Cervezas

FAQs

Your questions, answered

Is this a traditional tour or something different?

This isn’t a traditional tour with a fixed script. It’s a fully personalized day shaped around your interests, whether it’s culture, history, neighborhoods, or hidden local spots. Your host is a knowledgeable local, more like a friend showing you their city. It’s flexible, one-on-one, and tailored entirely to you.

How does personalization work?

After booking, you’ll receive a short questionnaire where you can share your interests, travel style, and any must-see spots. Based on that, we’ll match you with a local host who’ll reach out to plan your personalized itinerary.

Will I see famous landmarks or just hidden gems?

Both! Your host will take you to iconic sights if you want to see them, but they’ll also introduce you to places and stories most travelers miss.

What if I don’t know what I want to explore?

That’s completely fine! Select an experience theme or a flexible discovery experience, and after booking, answer a few questions so your host can design the perfect experience for you.

Can I request a specific host?

You can request a host, but since most hosts have other commitments, we can't guarantee they'll be available. However, we carefully match you with a host based on your interests and preferences, making it feel like exploring with a friend rather than a stranger.

Can I mix different themes in one experience?

Yes! You can blend food, culture, history, neighborhoods, or even a bit of nightlife if time allows. Just share your interests in the questionnaire, and your host will build the day around them.

What makes City Unscripted different?

We don’t do generic tours. Every experience is crafted around you, ensuring a unique, personal, and authentic way to explore the city. You won’t just see the sights—you’ll connect with the people and stories that bring the city to life.

How does my host personalize this experience?

After booking, you'll receive a questionnaire that captures your travel style, interests, and any specific requests. Your host will use this to tailor your experience, ensuring it reflects what excites you most.

Will I know my itinerary in advance?

Yes, you will have the opportunity to chat with your host directly and agree on a plan for the day. However, there’s always room for spontaneity and local surprises!

Can I request specific places or types of stops?

Yes! After booking, you will receive a questionnaire where you can highlight must-visit spots and anything else you’d like to include, and your host will craft your experience around them.

Can I adjust the plan on the day?

Absolutely. Your host can adjust the itinerary on the day based on your pace, energy, or any new ideas you have. It’s a flexible experience from start to finish.

What kind of stories and insights will my host share?

Each host has their own personal relationship with the city. You'll experience the city through their eyes—hearing stories about places they love, discovering hidden gems, and learning what makes their city special in a way that goes beyond a typical tour.

Will we enter attractions, or just explore from the outside?

That’s up to you! Some experiences include visits inside attractions, while others focus on the city's culture and atmosphere, which can be hard to truly experience without someone who knows the city inside out.

Are food and drinks included, or do I need to pay separately?

Unless stated otherwise, food and drinks are not included. Your host will take you to great spots where you can order what you like and pay as you go.

Do I need to pay for the host's food or drinks?

No, if you and your host decide to stop for food or drinks during your experience, you don’t need to cover your host’s expenses—your host will take care of their own.

Can my experience accommodate dietary restrictions?

Yes! You'll receive a questionnaire right after booking where you can note any dietary requirements, and your host will tailor the experience accordingly.

How much walking is involved?

This depends on the experience, but your host can adjust the pace to suit your comfort level.

Do you have deals with restaurants or set food stops?

No, unlike traditional food tours, our hosts are free to take you to their personal favorite spots rather than fixed locations. This means your food experience will always be unique, with authentic and unbiased recommendations from someone who knows the local food scene best.

What happens if the weather is bad?

Your experience will still go ahead, and your host will adapt the day to suit the conditions. One of the great things about City Unscripted is that no two experiences are the same, and your host knows the city well enough to find great “rainy day” alternatives.

Is this experience physically demanding?

We can tailor the experience to be as active or relaxed as you like—just let us know what suits you best!

Can we explore outside the main city?

Yes! If you’re interested in day trips or exploring beyond the city, let us know in the post-booking questionnaire, and your host will design an itinerary that takes you to incredible places off the usual tourist path.

What makes a night experience different from daytime?

Cities take on a completely different character after dark—whether it’s quiet lantern-lit streets, lively food stalls, or buzzing nightlife, your host will show you the best of the city at night.

Can I combine nightlife with food or cultural experiences?

Absolutely! Many night experiences blend food, drinks, and cultural spots for a unique evening adventure.

Is it safe to explore at night?

Yes! Your host will guide you through safe and exciting areas so you can enjoy the city stress-free.

Can I change the meeting place?

Yes, you will be in touch with your host before your experience, and you can agree on a different meeting point with them. Your host can meet you anywhere central that’s convenient.

Can my host meet me at my accommodation?

Hotel meet-ups are available upon request in central areas. If you're staying outside the city, your host will recommend the best meeting spot and guide you with directions.

See what a personalized experience feels like!

Start Booking with us

★★★★★

Edoardo

26 April 2025

If you want to experience the hidden and non-touristy Bangkok, then go with City Unscripted! Our host Kat made us forget about the chaotic capital by taking us to a peaceful cruise in the canals where we could enjoy stunning temples and local houses, as well as the giant golden Buddha statue. During the cruise Kat was really great in explaining us the local lifestyle, culture and history and she was always open to answer all the questions with her contagious smile. After the cruise she took us to a urban natural oasis where (believe me!) we didn’t feel like being in such a chaotic city and were we ate the best pad thai we had in Thailand. Shout out to Kat, we’ll come back!

Yunna

28 April 2025

My friend, our kids and I visited Budapest this this Easter and we were hosted by Lorinc and he was really awesome! We asked him to show us places that are not the main tourist sites and we discovered the best playground ever and a part of the city that had a tiny entry in our Lonely Planet Guide, so we would not have visited it and it would have been a shame! Lorinc was super nice and so knowledgeable so we really got great historical context, in a non-boring way. He also gave us great recommendations for places to eat and a secret teahouse that we really loved! 100% recommend seeing Budapest with Lorinc!

Charlie

18 January 2025

I booked the 4 hour experience named “Bangkok’s hidden gem - the Floating Market.” I had a great time from start to finish. I explored the Floating Market, which was great, and then I was taken to the less known markets which were equally brilliant. Chalita was caring and attentive while not being overbearing. As a solo-traveller, her company was much appreciated.